What this master key system agreement does for locksmiths and security installers
An editable Word + PDF template built for locksmiths, mobile locksmith businesses, and security hardware installers.
This template documents a master key system for a building: system design and levels, keyway and restricted-key terms, key issuance authority, records retention, expansion and rekey pricing, ownership of bitting records, and signatures. Open it in Word or Google Docs, replace the bracketed placeholders with your name, logo, prices, and terms, and it's ready to use.
A master key system is a long-term responsibility. Without an agreement, nobody knows who may order keys, who is responsible for records and what happens when a master key is lost. The agreement turns a one-time install into a managed account and limits the locksmith's liability to the terms both parties signed.
What is inside the template
- System description, key hierarchy and keyway
- System owner and authorized signatories
- Duplication authority and request procedure
- Lost-key and rekey procedures
- Record-keeping responsibilities and key control log reference
- Maintenance, fees, term and liability terms with signatures
How to use it (step by step)
- Complete the system description with the client; list authorized signatories by name.
- Sign before cutting the first key.
- Review annually and update signatories when staff change.
Common mistakes this template helps you avoid
- Accepting key orders from anyone at the client site.
- Not defining the lost-master-key procedure and cost.
Expert tips from the field
- Bundle the agreement with the key control log and an annual audit service.
Why locksmiths and security installers choose this over a generic template
Generic forms are written for nobody in particular. This one was written for locksmith and security-hardware businesses: the fields, wording and clauses reflect real locksmith work such as a residential lockout at 2 am or a commercial rekey after an employee leaves. It uses plain language customers can read, it has a header block for your logo and license number, and it matches the other Locksmith templates in the set so your intake, estimate, invoice and agreement documents look like one system.
Explore the full Locksmith template collection and paperwork guide, or see how it fits with the related documents below.

